Abstract
This seminar examined the incidence of all forms of criminal activity directed at the retail industry including customer theft, loss occasioned by delivery and refunding rackets, robbery and burglary, employee theft and credit card fraud.
9-12 November 1982
Contents
- Foreword
- Retailers as victims of crime
Mr W. Clifford - Reflections on retailers and crime
Mr D. Challinger - Trends in retail security overseas
Mr R.M. Lawrence - Public education in retail security in Australia
Mr K.E. MacDonald - Retailers as victims of crime
Mr B.R. Brown - Methods of investigation and prevention of retail crime
Sergeant I. Juergens - Methods of investigation and prevention of retail crime - paper 2
Detective John Carroll - Extortion on retailers
Mr J. Spatcher - Credit card fraud
Mr M. McNamara - Customer theft and staff dishonesty
Mr D. Kerslake - Procedures for dealing with employees
Mr J.W. Rice - Safer money handling
Mr K.F. Gleeson - Loss prevention through management involvement
Mr R.J. Brown - Loss prevention - a corporate viewpoint
Mr V. Techritz - Training security staff
Mr R. Venz - Cautioning the very old and the very young shoplifting offenders
Mr N.T. Creevey - Security in warehouses
Mr S. Robson