User experiences of reporting dating app facilitated sexual violence to dating platforms

Person holding a phone
Abstract

A significant proportion of users subjected to dating app facilitated sexual violence (DAFSV) make a report to the platform. However, the experiences of victim-survivors reporting to dating platforms has been underexamined in research.

Based on the analysis of a survey completed by 1,555 dating platform users in Australia who had reported DAFSV to the platform, this study found overall positive experiences reporting to platforms. However, victim-survivors’ experiences differed depending on their gender and sexual identity; LGB+ women reported the lowest levels of satisfaction with platforms’ responses, and heterosexual men the highest.

Further, respondents who were satisfied with how platforms responded to their reports of DAFSV were more likely to say that they would report again in the future. Respondents who said that the dating platform had provided them with information about other services were also more likely to report the incident to the police.

References

URLs correct as at January 2024

Bolitho J 2015. Putting justice needs first: A case study of best practice in restorative justice. Restorative Justice 3(2): 256–281. https://doi.org/10.1080/20504721.2015.1069531

Bolívar D, Sánchez-Gómez V & de Haan M 2022. Uncovering justice interests of victims of serious crimes: A cross-sectional study. Victims & Offenders: 1–23. https://doi.org/10.1080/15564886.2022.2067278

Campbell R, Ahrens CE, Sefl T, Wasco SM & Barnes HE 2001. Social reactions to rape victims: Healing and hurtful effects on psychological and physical health outcomes. Violence and Victims 16(3): 287–302

Choi EPH, Wong JYH & Fong DYT 2018. An emerging risk factor of sexual abuse: The use of smartphone dating applications. Sexual Abuse 30(4): 343–366. https://doi.org/10.1177/1079063216672168

Coombe J et al. 2021. Love during lockdown: Findings from an online survey examining the impact of COVID-19 on the sexual health of people living in Australia. Sexually Transmitted Infections 97(5): 357–362. https://doi.org/10.1136/sextrans-2020-054688

Daly K 2017. Sexual violence and victims’ justice interests. In E Zinsstag & M Keenan (eds), Sexual violence and restorative justice: Legal, social and therapeutic dimensions. London: Routledge: 108–139

Echevarria SG, Peterson R & Woerner J 2023. College students’ experiences of dating app facilitated sexual violence and associations with mental health symptoms and well-being. Journal of Sex Research 60(8): 1193–1205. https://doi.org/10.1080/00224499.2022.2130858

Gillett R 2018. Intimate intrusions online: Studying the normalisation of abuse in dating apps. Women’s Studies International Forum 69: 212–219. https://doi.org/10.1016/j.wsif.2018.04.005

Gillett R, Stardust Z & Burgess J 2022. Safety for whom? Investigating how platforms frame and perform safety and harm interventions. Social Media and Society 8(4). https://doi.org/10.1177/20563051221144315

Henninger AL, Iwasaki M, Carlucci ME & Lating JM 2020. Reporting sexual assault: Survivors’ satisfaction with sexual assault response personnel. Violence Against Women 26(11): 1362–1382. https://doi.org/10.1177/1077801219857831

Henry N, Flynn A & Powell A 2018. Policing image-based sexual abuse: Stakeholder perspectives. Police Practice and Research 19(6): 565–581. https://doi.org/10.1080/15614263.2018.1507892

Henry N & Powell A 2018. Technology-facilitated sexual violence: A literature review of empirical research. Trauma, Violence, & Abuse 19(2): 195–208. https://doi.org/10.1177/1524838016650189

Lawler S & Boxall H 2023. Reporting of dating app facilitated sexual violence to the police: Victim-survivor experiences and outcomes. Trends & issues in crime and criminal justice no. 662. Canberra: Australian Institute of Criminology. https://doi.org/10.52922/ti78887

Liang B, Goodman L, Tummala-Narra P & Weintraub S 2005. A theoretical framework for understanding help-seeking processes among survivors of intimate partner violence. American Journal of Community Psychology 36(1–2): 71–84. https://doi.org/10.1007/s10464-005-6233-6

Murphy K & Barkworth J 2014. Victim willingness to report crime to police: Does procedural justice or outcome matter most? Victims & Offenders 9(2): 178–204. https://doi.org/10.1080/15564886.2013.872744

Phan A, Seigfried-Spellar K & Choo K-KR 2021. Threaten me softly: A review of potential dating app risks. Computers in Human Behavior Reports 3: 100055. https://doi.org/10.1016/j.chbr.2021.100055

Pinciotti CM, Horrocks BK, Witthuhn LA & Ullman SE 2023. Sexual assault disclosure and outcomes in the LGB+ community. Psychology of Sexual Orientation and Gender Diversity. Advance online publication. https://doi.org/10.1037/sgd0000640

Stardust Z, Gillett R & Albury K 2022. Surveillance does not equal safety: Police, data and consent on dating apps. Crime, Media, Culture: An International Journal 19(2): 274–295. https://doi.org/10.1177/17416590221111827

Teunissen C, Boxall H, Napier S & Brown R 2022. The sexual exploitation of Australian children on dating apps and websites. Trends & issues in crime and criminal justice no. 658. Canberra: Australian Institute of Criminology. https://doi.org/10.52922/ti78757

Ullman SE & Peter-Hagene L 2014. Social reactions to sexual assault disclosure, coping, perceived control, and PTSD symptoms in sexual assault victims. Journal of Community Psychology 42(4): 495–508. https://doi.org/10.1002/jcop.21624

Wolbers H, Boxall H, Long C & Gunnoo A 2022. Sexual harassment, aggression and violence victimisation among mobile dating app and website users in Australia. Research Report no. 25. Canberra: Australian Institute of Criminology. https://doi.org/10.52922/rr78740

Zinzow HM, Littleton H, Muscari E & Sall K 2022. Barriers to formal help-seeking following sexual violence: Review from within an ecological systems framework. Victims & Offenders 17(6): 893–918. https://doi.org/10.1080/15564886.2021.1978023