Criminology Research Council grant ; (26/87)
The research sought to develop a Prison Officer Morale Questionnaire based on the researcher's structured theory of morale, and to identify, through survey methods and informal group interviews, the salient features of the morale of prison officers in a sample of New South Wales correctional institutions.
The researcher concluded that the morale of prison officers in New South Wales was low. However, he did observe a notable tenacity and committed enthusiasm among officers in pursuing their duties. Most believed firmly in the importance of the work they did. Attrition rates indicated a low level of attraction to the organisation on the part of a significant number of officers. For some it was an occupation of the last resort; they were seeking other jobs with somewhat less associated stigma. For others, the salary levels were such that they were seeking similar positions in other states. Three-quarters of participants in this survey indicated that they had a strong belief in the importance of their work. Yet, there was not a high level of pride in their vocation. There was deeply-felt doubt about the good reputation of their institutions. On the question of respect for their fellow officers, some few were perceived by their concerned colleagues as quite unsuitable persons to be prison officers.
There was a strong perception that neither government nor the general public recognised the importance of a Prison Officer's work and in many locations that they are not very much appreciated by their local communities.
Recommendations include the formulation of concisely-stated, unambiguous corporate objectives. It was further recommended that participatory procedures be developed for officers to contribute to the formulation of appropriate custodial policies in each institution. In addition the report proposed that sick leave policies for prison officers be reviewed, that welfare services for officers be marginally improved, and that there be improved public relations and recruiting programs for prison officers.