This paper makes use of information provided by members of the Australasian Consumer Fraud Taskforce. The views expressed are those of the authors alone and do not necessarily represent the views or policies of the government agencies represented on the Taskforce or its partners.
This paper would not have been possible without those who gave up their time to participate in the online survey. Particular thanks go to those participants who have responded to previous Australasian Consumer Fraud Taskforce surveys. The author would like to thank Dr Alice Hutchings for her advice and guidance with the restructure of the survey.